Image by STIL

PAYMENTS, REFUNDS & CANCELLATIONS

Disclaimer on The Prices Listed

  • Prices do vary as the service is completely bespoke.

  • I am happy to discuss your budget with you.

Terms of payment

  • Payment terms for commissioned bespoke artwork will require a non-refundable deposit of 50% upfront of the total price.

  • The product will be delivered after the final 50% is paid on completion.

Payment Options


  • Customers can pay invoice via direct debit, credit card or via PayPal.

Late payments


  • Late payment will delay the commencement of the commission and may affect the estimated timeline and completion of the artwork.

  • The final product will not be delivered until full payment is received.

  • After 3 months the order will be cancelled and no refunds or credits given.

  • Please reach out if your financial circumstances have changed.

Cancellation of order or booking

  • The customer will forfeit any deposits or money paid on custom orders.

Refunds

  • Due to the nature of the artwork, no credits or refunds are given on custom orders.

  • Please get in touch with me if you have any concerns with your artwork.

 

POLICIES & PROCEDURES

Copyright & Intellectual Property​

  • All designs and layouts are exclusive/copyrighted to and the intellectual property of Rebecca Hepworth – Visual Arts, Illustration & Design.

  • The use of, reproduction of, or transferral of my work in part or full by or to a third party is not allowed unless written permission from Rebecca Hepworth – Visual Arts, Illustration & Design is given.


Advertising Rights


  • Customers placing an order with Rebecca Hepworth – Visual Arts, Illustration & Design will thereby agree to Rebecca Hepworth – Visual Arts, Illustration & Design using my own images of the product for advertising purposes.

  • Please bring this up if you have any concerns.

Branding

  • Artwork may include discreet branding to Rebecca Hepworth – Visual Arts, Illustration & Design where suitable. This should not interfere with the design.